INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location. Please contact our customer service team for more information regarding international shipping options.

Are your beauty products cruelty-free?

Yes, we are committed to offering cruelty-free beauty products. We carefully select brands that adhere to ethical practices.

Can I cancel or modify my order after it has been placed?

We strive to process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact our customer service team as soon as possible. Once an order has been shipped, it cannot be cancelled or modified.

How do I contact customer service for further assistance?

For any inquiries or assistance, please don't hesitate to reach out to our customer service team. You can contact us via email at Rukkytex2020@gmail.com, or fill the contact form on our website. We are always here to help!

What is your return policy?

We offer a hassle-free return policy. If you are not completely satisfied with your purchase, you may return it within 15 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.